Special Requests
Extras such as child seats, roof racks and snow chains
are available at certain locations, and are charged
locally.
Airport Fees
These are generally included in the prepayment, however
in certain circumstances this must be paid locally.
Local Taxes
Local taxes such as VAT are included in the prepayment
unless stated otherwise.
Collision Damage Waiver (CDW):
Protects the driver from any financial loss as a result
of damage caused to the vehicle except for the deductible
amount.
Third Party Liability (TP):
Protects the driver against claims by a third party
for injury or damage.
Extended Liability Protection
(SLI/ELI – USA and Canada):
Increases third party liability cover from the local
statutory minimum to a maximum of $1,000,000.
Theft Waiver (TW):
Insurance against auto theft is included in the prepayment
unless specified otherwise.
Personal Accident Insurance (PAI):
Available from the fleet operator and is not generally
included.
Excess
Unless specified otherwise the client will be responsible
for the insurance excess in the case of damage to
and or loss of the vehicle.
InterCar Auto Rental Rates
Unless stated otherwise, rental rates include unlimited
mileage, TP insurance, CDW insurance, Theft Waiver
and local taxes.
Cancellation or Amendments
There is a charge for amendments or cancellations
prior to the collection date, unless cancellation
protection has been purchased.
Mechanical Failure or Accidents
In the event of a mechanical failure or an accident,
the rental location listed on the voucher should be
contacted immediately for a replacement vehicle or
authorisation for repairs.
Driving Areas
In certain locations it is not possible to take the
vehicle out of the country. Authorisation to cross
international borders must be obtained at the time
of hire.
Customer Service
If the vehicle supplied is unsatisfactory, the Intercar
Auto Rental Ltd representative or the fleet operator
should be contacted immediately for a replacement
at the time of collection
